36 national and foreign companies that have signed contracts for industrial investment at KAEC Industrial Valley, Saudi Arabia

13 companies reserve lands in KAEC

2nd PDSA / PDCA Workshop

2nd PDSA / PDCA Workshop for Maersk Line Saudi Arabia

Saturday 15th December 2012:

After the first successful PDSA / PDCA training workshop, last September, it was time for the second round. Week 50, I conducted 2nd PDSA workshop for another batch of employees. 

It was a full day workshop for Maersk Line employees on the basic Process Excellence  tools and techniques. 

The event was arranged at Park Hyatt Jeddah and had 17 participants. Participants were nominated by their Function managers.

The objectives of the workshop are:

       

• Build awareness regarding Process Excellence Tools and Techniques.

• Support people in identifying Improvement opportunities and Implementing these based on facts supporting statistics.

• Encourage teams to work / support cross functionally.

• Providing training opportunities to employees and identifying the potential talent for further training and development.

During the workshop the Teams were introduced to the following concepts:

The new concept this time is that three of the Saudi Cluster Functional heads were invited to attend the workshop. These Functional heads were each provided with one simple PEX concept that they came prepared with and then presented during the workshop. The idea has worked well in terms of gaining significant ownership from all teams.

Process Excellence Week in Saudi: 2-5th Dec 2012

2nd to 5th December: Process Excellence Week in Saudi

IQPC arranged the first Process Excellence Week in KSA from 2 - 5 December 2012 in Riyadh, Saudi Arabia. The summit was an effort of bringing the Process Excellence community together for exceptional networking, knowledge sharing and bench-marking.


It was an excellent opportunity to network with leaders from different industries in the region involved with Lean Six Sigma. Also a good opportunity to not only understand the common challenges that the community faces these days in KSA, but also the solutions and initiatives that have worked successfully for many companies.

The event was a unique cross-industry platform for sharing and debating best practices in Lean, Six Sigma, quality and change management. It also provided with a deeper understanding of process excellence initiatives within the region.

Major contributions during the conference were from:

• Eli Lilly
• Mobily
• Zahid Tractors (CAT)
• King Abdullah University of Science and Technology
• Abunayyan
• STC
• Process Management International (PMI)
• Jotun Paints
• Maersk Line

Process Excellence (PEX) Workshop for Maersk Line Jeddah, Saudi Arabia

4th Sept. 2012. I conducted a Process Excellence (PEX) Workshop for Maersk Line Jeddah Employees.

The training was a full day event and covered many Operational Excellence concepts such as

• Value in the Eyes of Customer
• PDCA (Plan, Do, Check, Act)
• Fishbone Analysis (Ishikawa),
• Types of Waste and Identification (ISWIMTOO),
• SMART Objectives
• Pareto
• 5WHYs

Importantly the focus was on how the employees can use it in their day-to-day work and personal life as well.

The participants appreciated the fact that through this training session they are able to look at their daily routine activity / process with a different pair of glasses, as they have learned how to identify improvement opportunities in their processes and how to get deeper to identify the problems in order to be able to solve. The training also included an excellent Video to explain the concept of Process Excellence and its importance in the fast Changing World.

The workshop started with the concept of Importance of “Value in the Eyes of Customer” and encouraged the participants to focus in putting some of tools to action in their work place and beyond in order to get the best out of this learning. I and my team conducted the training describing the tools and their benefits with examples

The workshop also included 2 simulation exercises, one before and the other after the explanation of the concepts in order to illustrate the application of the concepts and how we can benefit from process understanding and exploring potential improvements.

During the exercise, the trainees were split into 3 cross functional teams competing on creating / producing happy faces and a huge improvement was visible in the second exercise in which all the teams had produced better results with improvements up to 100% vs. the first exercise.

The Maersk Line Saudi Cluster Top also announced during the session that all improvement initiatives reported using the newly learned PEX tools during the year will be recognized and rewarded appropriately.

The plan is to manage similar regular sessions for the organization and keep the necessary follow up in order to ensure that employees are assisted in the journey and optimally benefit from the PEX methodology.